- 1). Call American Express at its toll-free number for customer service: 800-528-4800. Tell the customer service representative what type of service you are seeking, such as purchasing an American Express gift card. Then ask for an office near you or your travel destination offering the service.
- 2). Visit the American Express website. Find an office by entering your zip code or desired location on the homepage. Follow the prompts to find an office offering the services you desire.
- 3). Write a letter. American Express will respond to your inquiry about office locations by postal mail. Send your letter to:
American Express
P.O. Box 981540
El Paso, TX 79998
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