I have compiled 9 tips to remind you what can and can't be done when doing collections for your business, or a collection agency.
Print this out and hang it in your office on the wall you stare at when you make collection calls.
These are some good reminders to keep in mind as you feel your blood pressure rise.
Good luck! oDebtors cannot be put in jail because of failure to pay a debt.
oYou can sue a debtor if they start making small monthly payments and you did not agree to accept them.
oALWAYS record the date, time of day, name and contact information of the person you call.
oRecording phone conversations without the consent of the other party is legal in some states.
oYou cannot visit a debtor's home or call them before 8 a.
m.
or after 8:30 p.
m.
oYou cannot call a debtor at work if you know the employer does not allow this.
oYou can contact other people to find debtors, but you cannot tell them it is because they owe money.
oIf a debtor gives you an attorney's name, you can only contact the attorney.
oA debtor can stop you from calling by telling you not to call anymore.
oYou cannot use threats of violence, profanity or any false statements, repeated use of a telephone to annoy or harass or give false credit information about a debtor to anyone.