The term digital refers to anything that uses numbers (digits), which are the basic elements of how a computer works. Digital technology analyzes information and converts it into a computer file where the information is encoded using numerical values. Digital phone service converts your voice into data and sends it through the Internet and then translates it back into voice.  This is also known as VoIP (voice over Internet Protocol).

 

Analog refers to the process of information being translated into electronic pulses. Analog technology has been around for several decades.  Although it is a reliable system, analog signals have size limitations and therefore can handle fewer functions.

 

How to decide between analog and digital phone service – top 3 ways:

 

1. Features

Most digital phone service providers include many features, such as call display, call waiting, call forwarding, 3-way calling, conference calling, voice mail, caller ID, call logs and some even include a multiple lines and a fax line. Other features might include a mobile app, so that you can use your digital phone number from any location as long as you are connected to WiFi. These features are often included in the monthly fee, or have a one time cost, so no extra cost are incurred for using any or all features. With analog phone service, there is usually a fee for the above features and not all features listed above are available.

 

1. Cost

Digital phone service and analog phone service are quite comparable for basic or local calling. Where the difference occurs is with long distance calling. Digital phone service varies greatly when it comes to long distance calling, especially international calling. Digital phone service has the ability to make international calling more accessible as it uses the Internet. Some providers charge for long distance or international calling, while some include international calling up to 80 countries in one low monthly cost. Analog phone service providers usually offer calling packages for long distance with international calling being limited and expensive.

 

1. Your calling needs

Digital phone service is especially good for the average person who may travel frequently or has family overseas.  It is also ideal for the home-based business owner or small business owner who require more features than the average household including long distance calling.  Digital phone service is also useful in remote areas where analog phone service is not available or of poor quality.

 

When choosing between digital phone service and analog phone service, one should consider what features they need, what the cost of those features are as well as their long distance calling needs and lastly the quality of analog service and internet service in their area. Digital phone service is becoming more popular and therefore is increasing in quality and decreasing in cost. Analog phone service providers will likely want to stay competitive and we can anticipate a likely increase in service as well as decrease in cost here also. As always the onus is on the consumer to make the most informed decision possible and choose what is best for them and not what they are being told is the best.

 

For information to assist you in making decisions about digital phone service click here.