Ordering

• Purchasing CUTCO products can be done through a catalog or from independent sales representatives. Buying products online is not an option in the U.S., but ordering can be done by phone using item numbers from the CUTCO web site. Ordering by mail or fax is also an option for catalog purchases.
  
  

Contact (U.S.)

• Customer service representatives can be reached Monday through Friday, 8:00 a.m. to 12:00 a.m. and Saturday 9:00 a.m. to 3:00 p.m., at 1 (800) 828-0448 (EST). Send email inquiries to service@cutco.com. To order products by phone, call 1 (800) 633-8323 (available 24 hours).
  
  

U.S. Mailing Address

• The Cutco mailing address (to "CUTCO Cutlery Sharpening/Repair" or "CUTCO Customer Service" to expedite desired service) is 322 Houghton Avenue, Olean, New York, 14760.
  
  

Canada Residents

• Customer service representatives can be reached Monday through Thursday, 8:00 a.m. to 6:00 p.m. and Friday 8:00 a.m. to 5:00 p.m., at 1 (800) 361-8800. Canada residents have the option of ordering products online through the www.cutco.ca website.
  
  

Canada Contact Information

• Send email inquiries to serviceca@cutco.com. To order products by phone, call 1 (800) 863-3311 (available 24 hours). The mailing address (to "CUTCO Sharpening/Repair" or "CUTCO Customer Service" to expedite desired service) is 2172 Wyecroft Rd, Unit #1, Oakville, Ontario, L6L 6R1.