- 1). Check the power cord if the printer will not start. Make sure it is plugged into a working outlet. Check the USB cable to make sure it is firmly attached to the computer and to the printer USB port.
- 2). Print a nozzle check pattern if colors are wrong or printing is blurred. Open the "Printer Properties" menu by clicking "Print" and "Properties" in any application. Click "Maintenance." Click "Nozzle Check." Inspect the pattern printed at the top of the page for any missing lines. Inspect the patterns on the bottom of the page for unevenness.
- 3). Clean the print head if there were missing lines in the nozzle check pattern. Click "Maintenance" on the "Printer Properties" menu. Click "Cleaning." Click "OK" on the confirmation screen.
- 4). Align the print head if there is unevenness in the nozzle check patterns. Click the "Maintenance" tab on the Printer Properties screen. Click "Print Head Alignment." Click "OK" on the confirmation window. Examine the printout. Select the most even patterns in each column. Click "OK."
- 5). Increase the print quality settings if colors are streaked or uneven. Click the "Main" tab from the Printer Properties screen. Click "High" under "Print Quality."
- 6). Check for paper jams if a print job stops before it is completed. Slowly pull the paper out of the feeder or output slot. Open the front cover if the paper tears. Remove the piece that remains inside the printer. Close the front cover.
- 7). Replace the ink cartridges if a "Low Ink" warning is displayed on the screen when printing.
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