- 1). Click "Start," type "Device Manager" in the search box and press "Enter."
- 2). Click the "+" sign next to "Universal Serial Bus Controllers" to expand the list of USB ports.
- 3). Locate the USB port with a yellow exclamation point next to it. The yellow exclamation point indicates a problem with the device.
- 4). Right-click the USB port and click "Disable."
- 5). Click "Yes" when prompted with "Disabling this device will cause it to stop functioning. Do you really want to disable it?"
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